Website Merchants Recruitment - Recruiting Partner
Customer Service Agent Jobs Salt River 2026 | Merchants Recruitment
Merchants Recruitment is hiring English-Speaking Customer Service Agents in Salt River, Western Cape for a top Canadian digital banking brand. Requisition #6225. Long-term contract with career growth. Apply now if you have 6-12 months call centre experience.
Position Summary for Customer Service Agent Jobs Salt River 2026
- Job Title: Customer Service Agent
- Employing Company: Merchants Recruitment – Recruiting Partner
- Requisition Number: 6225
- Location: Salt River, Western Cape
- Posted: 06/10/2026
- Contract: Long-term Contract
- Salary: Market Related
- Shift: Aligned to Canadian business hours
Customer Service Agent Jobs Salt River 2026 Key Responsibilities
- Be the trusted voice for customers managing accounts & Mastercard services
- Investigate fraud cases and resolve transaction disputes with precision
- Deliver outstanding support via phone, email, and chat channels
- Handle sensitive situations with empathy, professionalism, and confidence
- Work closely with fraud and internal teams to solve complex issues
- Protect customers and build trust through every interaction
Requirements for Customer Service Agent Jobs Salt River 2026
- Fluent in English with strong communication skills
- 6-12 months experience in customer service or call centres
- Detail-driven with strong analytical thinking
- Calm under pressure and solution-focused
- Digitally confident and quick to learn new systems
- Ability to work Canadian business hours shift
Why You’ll Love This Role of Customer Service Agent Jobs Salt River 2026
- You’re not just answering calls – you’re protecting customers from fraud
- Solve real problems and make meaningful impact daily
- Structured onboarding to set you up for success
- Real career progression opportunities in CX/Banking
- Inclusive, diverse, and people-first company culture
- Stable schedule aligned to Canadian business hours
How to Apply for Customer Service Agent Jobs Salt River 2026
This Merchants Recruitment customer service job was posted 35 minutes ago for Salt River Western Cape. Applications open now for Requisition #6225. Prepare CV, ID copy, and Matric certificate. Apply through Merchants official careers portal “Apply Now” button.
Warning: Merchants Recruitment never asks for payment to apply. Beware of fake recruitment scams. Only apply via official Merchants website or verified job portals.
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For More info visit Merchants Website: https://www.mycalling.co.za/
To apply for this job please visit www.mycalling.co.za.